AI assistant · human in one click
Get the answer, then keep the same thread with a person.
- One-business-day reply
- Mid-order help prioritized
- Straight state answers
WHAT TO EXPECT
One business day
Every message gets a reply from a person within one business day — usually much faster during U.S. business hours.
AI first, human in one click
Our AI assistant answers common questions right away and always identifies itself as AI. Ask for a person any time and it hands you off in one click — no tiers, no scripts.
Straight answers
If your state or document doesn't work with online notarization, we say so and suggest what will — before you spend anything.
PREFER EMAIL?
support@signsealship.comSame inbox, same people, same one-business-day promise. Mid-order and something's stuck? Include your order code and we'll jump the line.
REAL PEOPLE ON THE OTHER END
FASTER THAN WAITING FOR A REPLY
Your answer might already be written down
FAQ →
Pricing, state rules, session prep — most questions are already answered here.
Status →
Live platform status. Check here first if something looks down.
Security →
How documents are sealed, stored, and kept tamper-evident.
SignSealShip is a technology platform, not a law firm, and does not provide legal advice. Notarizations are performed by independent commissioned notaries or approved RON provider partners. RON availability varies by state and document type.